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For existing customers I can install some software on your PC to allow me to try to diagnose and resolve your problem remotely by connecting directly to your PC via the internet. With a couple of clicks you can give me permission to remotely view your monitor and take control of your keyboard and mouse enabling me to do most things as if I was actually sitting in front of your PC.


  • No travelling involved – distance is literally no object.
  • I will probably have more resources to hand in my office than at your house/office.
  • Subject to availability your problem could be resolved right now!