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For existing customers I can offer loan of a laptop if you can’t do without a computer whilst yours is being fixed/replaced or even if you just need to use an extra one for a short period.
I generally do not charge existing customers for the loan of a laptop for a short period (which comes installed with Windows 10 and Office 2016) however you may want me to set it up to suit your needs e.g. transferring your existing files, installing your own software, configuring your internet/email etc. This additional setup will be charged at my standard rate.